This section provides a concise overview of ISO's best known management system standards and their impact on the world.
In brief
The ISO 9000 and ISO 14000 families are among ISO's best known standards ever.
ISO 9001:2000 and ISO 14001: 2004 are implemented by over a million organizations in 175 countries.
ISO 9000 family
The ISO 9000 family addresses "Quality management".
This means what the organization does to fulfill:
the customer's quality requirements, and
applicable regulatory requirements, while aiming to
enhance customer satisfaction, and
achieve continual improvement of its performance in pursuit of these objectives.
ISO 14000 family
The ISO 14000 family addresses "Environmental management".
This means what the organization does to:
minimize harmful effects on the environment caused by its activities, and to
achieve continual improvement of its environmental performance.